We are an award winning designer jewelry company located in Santa Fe, New Mexico, established in 1995. We literally have tens of thousands of satisfied customers and the very best possible rating of A+ from the Better Business Bureau. We fully stand behind what we produce. Jewelry on our website can be returned for a full refund within 30 days, with a few exceptions.
Custom orders, which include rings below size 5 or above size 12, and bracelets below 7 inches and above 8 inches, or individual modifications on what we normally produce, cannot be returned.
Please package the item carefully and insure the shipment for the price of the item, as we cannot be responsible for items lost or damaged during return shipping. We recommend shipping UPS, FEDEX or for very high value packages, insured US Mail.
Refunds: Upon return, your credit card will be credited or we will cut you a check within five business days.